Shipping policy
Where do you ship from?
All Vitamee orders are packed and shipped directly from our warehouse in Australia. We take great care to ensure every order is safely prepared and dispatched as quickly as possible.
Do you ship internationally?
Yes, we ship worldwide! International shipping is available to most regions, with rates and delivery times varying based on your location.
What are your shipping rates?
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Domestic Shipping: $10 AUD
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International Shipping: $20 AUD
Do you offer free shipping?
Yes! We offer free standard shipping within Australia for orders over $100 AUD.
How long will my order take to arrive?
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Australia: 3–6 business days
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International: 7–15 business days (depending on your region)
You’ll receive a tracking number via email once your order has been shipped.
How can I track my order?
Once your order has been dispatched, you’ll receive a confirmation email with a tracking number. Please navigate to our tracking page.
My order hasn’t arrived, what should I do?
If your package is delayed or missing, please contact our support team at support@vitamee.com with your order number. We’ll be happy to help you track it down and resolve the issue quickly.